Amber by inFeedo

Amber is the conversational agent at the centre of inFeedo’s people-experience platform. It checks in with employees at milestones from onboarding to exit and through pulse surveys, reads sentiment across the replies, predicts who is likely to disengage or leave, and surfaces the people a manager should meet. Lens, the companion AI, turns that data into summaries for HR leaders. The Automation module answers policy FAQs, opens and categorises tickets with SLA tracking and runs request workflows, while the Communication module sends targeted campaigns over email, Slack, Teams and WhatsApp; a mobile app is also listed as a channel. The vendor cites more than 330 CHRO customers, many of them Indian groups such as Tata, ICICI, Maruti Suzuki and Airtel, and supports over thirty languages. Pricing is modular and quoted by sales.