Leena AI

Agentic AI colleagues that resolve HR, IT and finance requests

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About

Leena AI builds pre-configured AI colleagues for back-office functions; Harrison covers HR, with siblings for IT and finance. Employees ask questions in natural language or by voice in more than a hundred languages and the agent answers policy queries, raises and routes tickets, checks leave balances, files reimbursement claims, runs onboarding document collection and delivers conversational engagement surveys, with the vendor citing a large share of tickets closed without human involvement. Knowledge Studio connects existing document sources and AOP Studio lets HR describe a process in plain English to automate it across Workday, SAP, ServiceNow, Slack and Teams. Founded in 2018 by Adit Jain, Mayank Goyal and Anand Prajapati, the company is headquartered in New York and runs engineering and delivery offices in Gurugram and Bengaluru; Indian customers named include HDFC Bank. Deployment is quoted per enterprise.

Deployment

Key features

  • HR query auto-resolution
  • Ticketing with smart routing
  • Onboarding and offboarding automation
  • Leave and benefits self-service
  • Conversational engagement surveys
  • Knowledge Studio
  • Process automation studio
  • Multilingual voice support

Integrations

WorkdaySAPServiceNowSalesforceOracleSharePointConfluenceSlackMicrosoft Teams

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